Chapter 10 · 7 levels
Dashboards and storytelling
Build dashboards that earn their place: a clear purpose, KPIs chosen for the audience, reports versus dashboards versus analysis, strategic, operational and analytical pages, a layout from summary to detail, titles that state the insight, and the executive KPI measures in DAX.
StartA dashboard is not a page with every chart that fits on it. It’s a page somebody opens to decide something, to check that nothing is on fire, or to find out why a number moved. Which of those it is decides everything else: the KPIs, the layout, how often it refreshes, how many filters it needs, and what each title says.
This chapter is about those decisions. You start with purpose and audience: what the page is for, and which numbers a CEO, a sales lead, a marketing manager and a finance director each need. You tell a report, a dashboard and an analysis apart, including what “dashboard” means in Power BI Service, where it’s a canvas of pinned tiles. You sort real Harbor & Pine charts into strategic, operational and analytical pages, choose the better of two layouts, and pick the sentence that turns a chart into a story: context, conflict, insight, recommendation.
The numbers are the store’s own. Sales grew 15% in 2025, the app overtook the website as the biggest channel, November and December carry the year, and Textiles returns are mostly people changing their mind. A good dashboard makes points like these obvious in seconds.
Most levels are quizzes, some with charts drawn from the data. The boss level is DAX, in the practice report built into the page: the three KPI measures at the top of an executive page. Power BI Desktop runs on Windows only, so every lesson also gives the exact place to do it there.
Levels
- What is this dashboard for?
from Nicole Barnes, Marketing Director
dashboard purpose, decision, monitoring, exploration
- Report, dashboard or analysis?
from Megan Collins, Head of Sales
report, dashboard, analysis, power bi service, pin visual
- Strategic, operational or analytical?
from Jason Reyes, Operations Manager
strategic dashboard, operational dashboard, analytical dashboard, dashboard design
- Lay out the page from summary to detail
from Hannah Kim, Finance Director
dashboard layout, visual hierarchy, kpis, design
- Context, conflict, insight, recommendation
from Erin Walker, Head of Growth
data storytelling, insight, chart titles, narrative
- Boss: the KPIs of the executive page
from Catherine Hale, Chief Executive Officer
kpis, totalytd, sameperiodlastyear, yoy, divide, return rate