1. Lighthouse

Level 4 · Where the funnel leaks

The request

From Jordan Reyes, Head of Marketing

“Before we argue about which channel to fund, I want to know where people leave. For 2025: how many sessions do we get, how many actually look around, and how many of those buy? Show me each step as a share of the step before and of everything.”

Your goal

Using 2025 sessions only (started_at from 2025-01-01 up to but not including 2026-01-01), set result to a DataFrame with three rows, in this order, and columns stage, sessions, pct_of_previous and pct_of_all (both rounded to 2). Stages: "all" (every session), "engaged" (pages_viewed >= 3) and "converted" (converted is True). pct_of_previous is 100 for the first row; pct_of_all is sessions * 100 / all sessions.

  • Use the web_sessions DataFramenot done yet
  • Show exactly stage sessions pct_of_previous pct_of_allnot done yet
  • 3 rows, sorted as askednot done yet
The 2025 web funnel
The 2025 web funnel05,00010k15k20kAll sessionsAll sessions: 16,22516,2253+ pages3+ pages: 7,2137,213ConvertedConverted: 500500
The 2025 web funnel010k20kAll sessionsAll sessions: 16,22516.2k3+ pages3+ pages: 7,2137,213ConvertedConverted: 500500

Each bar is a subset of the bar above it. Most visitors leave before the third page.

Show the numbers
sessions
All sessions16,225
3+ pages7,213
Converted500

Your code

Python

Loading the editor…

    ResultPreview of web_sessions · press Run to see yours
    Preview of web_sessions
    session_idcustomer_idstarted_atdevicesource
    1NaN2023-01-01 23:02:24mobilepaid
    2182023-01-01 15:07:49desktoppaid
    3NaN2023-01-01 16:55:46desktopdirect
    4NaN2023-01-01 12:43:28mobileorganic

    Mote checks your result

    Press Run. Each row that matches the goal becomes a firefly in your lantern.

    DataFrames

    Loaded for you as pandas DataFrames, plus pd and np.

    web_sessions40,000 rows · 7 columns
    • session_idinteger
    • customer_idinteger
    • started_attimestamp
    • devicevarchar
    • sourcevarchar
    • pages_viewedinteger
    • convertedboolean
    First 5 rows of web_sessions
    session_idcustomer_idstarted_atdevicesourcepages_viewedconverted
    1NaN2023-01-01 23:02:24mobilepaid1false
    2182023-01-01 15:07:49desktoppaid1false
    3NaN2023-01-01 16:55:46desktopdirect7false
    4NaN2023-01-01 12:43:28mobileorganic3false
    5NaN2023-01-01 13:06:21mobilesocial2false
    customers2,018 rows · 9 columns
    • customer_idinteger
    • first_namevarchar
    • last_namevarchar
    • emailvarchar
    • cityvarchar
    • statevarchar
    • signup_datedate
    • segmentvarchar
    • referral_sourcevarchar
    First 5 rows of customers
    customer_idfirst_namelast_nameemailcitystatesignup_datesegmentreferral_source
    1OwenHudsonowen.hudson@icloud.comSan FranciscoCA2022-06-02consumersearch
    2DouglasMendozadmendoza69@gmail.comAtlantaGA2022-06-02consumerNaN
    3HenryBrookshbrooks@lakesidecafe.comLos AngelesCA2022-06-04businessNaN
    4BrianGrahambgraham@bluecedarhomes.comSeattleWA2022-06-06businesspinterest
    5KyleJimenezkjimenez27@yahoo.comIndianapolisIN2022-06-07consumerNaN
    products120 rows · 8 columns
    • product_idinteger
    • namevarchar
    • categoryvarchar
    • subcategoryvarchar
    • unit_pricedecimal
    • unit_costdecimal
    • launched_ondate
    • is_activeboolean
    First 5 rows of products
    product_idnamecategorysubcategoryunit_priceunit_costlaunched_onis_active
    101Vale Velvet LoveseatFurnitureSofas1659.00NaN2023-09-11true
    102Alder Oak Coffee TableFurnitureTables919.00503.502024-05-16true
    103Orchard Rattan Dining ChairFurnitureChairs789.00429.872023-05-27true
    104Upland Oak BookcaseFurnitureStorage429.00214.702022-12-20true
    105Avery Leather Bed FrameFurnitureBeds449.00232.702021-08-31true
    orders12,000 rows · 7 columns
    • order_idinteger
    • customer_idinteger
    • order_datetimestamp
    • statusvarchar
    • channelvarchar
    • shipping_feedecimal
    • coupon_codevarchar
    First 5 rows of orders
    order_idcustomer_idorder_datestatuschannelshipping_feecoupon_code
    10011252023-01-01 20:51:19completedweb0.00NaN
    10021562023-01-02 07:58:46completedweb0.00NaN
    1003222023-01-02 10:25:27completedmarketplace4.99WELCOME10
    1004482023-01-02 11:21:51completedmarketplace4.99WELCOME10
    1005822023-01-02 11:43:36completedweb0.00WELCOME10
    order_items30,338 rows · 6 columns
    • order_item_idinteger
    • order_idinteger
    • product_idinteger
    • quantityinteger
    • unit_pricedecimal
    • discount_pctdecimal
    First 5 rows of order_items
    order_item_idorder_idproduct_idquantityunit_pricediscount_pct
    11001121931.990.00
    21001154311.990.00
    31002154411.990.00
    410021941149.000.00
    51002193219.990.00
    returns1,673 rows · 5 columns
    • return_idinteger
    • order_item_idinteger
    • returned_ondate
    • reasonvarchar
    • refund_amountdecimal
    First 5 rows of returns
    return_idorder_item_idreturned_onreasonrefund_amount
    1142023-01-10damaged83.69
    2422023-01-10wrong_item19.99
    31052023-01-14wrong_item10.99
    4242023-01-16changed_mind26.99
    51262023-01-16late20.99
    employees60 rows · 8 columns
    • employee_idinteger
    • first_namevarchar
    • last_namevarchar
    • departmentvarchar
    • titlevarchar
    • manager_idinteger
    • hire_datedate
    • salaryinteger
    First 5 rows of employees
    employee_idfirst_namelast_namedepartmenttitlemanager_idhire_datesalary
    1CatherineHaleExecutiveChief Executive OfficerNaN2016-03-01285000
    2RobertKimExecutiveChief Operating Officer12017-01-09235000
    3MeganCollinsSalesHead of Sales12018-04-16172000
    4ChloeGutierrezSalesAccount Executive32020-01-2172000
    5FrankBellSalesAccount Executive32023-05-2173000
    marketing_spend3,276 rows · 3 columns
    • spend_datedate
    • channelvarchar
    • amountdecimal
    First 5 rows of marketing_spend
    spend_datechannelamount
    2023-01-01paid492.99
    2023-01-01email37.38
    2023-01-01social200.53
    2023-01-02paid709.13
    2023-01-02email64.13

    The lesson

    A funnel is a chain of subsets

    A funnel lists the steps a visitor takes toward a purchase and counts how many reach each one. Harbor & Pine’s data supports three stages:

    1. All sessions: every visit.
    2. Engaged: the visitor viewed at least 3 pages, so they looked around.
    3. Converted: the session ended in a purchase.

    Each stage must be a subset of the stage before. That holds here: no session converts with fewer than 3 pages viewed. If a later stage could contain rows the earlier one doesn’t, the percentages stop meaning “how many made it through”.

    Two percentages per stage

    Every stage gets two numbers:

    • Step conversion (pct_of_previous): of the visitors who reached the stage before, how many got here. 7,213 of 16,225 sessions engaged (44.46%); 500 of 7,213 engaged sessions converted (6.93%).
    • Overall conversion (pct_of_all): of all sessions, how many got here. The last row is the conversion rate from the first level: 3.08%.

    Drop-off is the complement of step conversion: 55.54% of sessions leave before the third page, and 93.07% of engaged sessions leave without buying.

    Bounce rate

    A bounce is a session with exactly one page view. In 2025, 6,993 sessions bounced: a bounce rate of 43.10%. Bounces are part of the first drop-off, along with 2,019 two-page sessions that also never reached the engaged stage.

    A high bounce rate usually points at the landing page or the traffic: visitors who were not looking for what the page offers. It is a guardrail worth watching, but not a goal on its own; a page that answers the question on the first screen can have a high bounce rate and be doing its job.

    Where to look first

    The step with the largest drop-off is not automatically the one to fix, but it is where to start. Here more sessions are lost before engagement (9,012) than after it (6,713), which points at traffic quality and landing pages before checkout.

    Common mistakes

    • Stages that are not subsets, such as counting “added to cart” from one table and “visited” from another.
    • Mixing time windows, such as engaged sessions in December and conversions in January.
    • Only showing pct_of_all, which makes every later stage look tiny and hides which step leaks.

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