1. Lighthouse

Level 7 · Sign-ups who never bought

The request

From Daniel Foster, Mobile Product Manager

“We're testing an onboarding nudge in the app. Who signed up in the first half of 2025 and still hasn't completed a single order? Cancelled orders don't count as buying.”

Your goal

Return every customer with signup_date from 2025-01-01 to 2025-06-30 who has no order with status 'completed', with: customer_id, email and signup_date. Sort by signup_date ascending, then customer_id ascending.

  • Read from the customers tablenot done yet
  • Read from the orders tablenot done yet
  • Show exactly customer_id email signup_datenot done yet

Your query

SQL

Loading the editor…

    ResultPreview of customers · press Run to see yours
    Preview of customers
    customer_idfirst_namelast_nameemailcity
    1OwenHudsonowen.hudson@icloud.comSan Francisco
    2DouglasMendozadmendoza69@gmail.comAtlanta
    3HenryBrookshbrooks@lakesidecafe.comLos Angeles
    4BrianGrahambgraham@bluecedarhomes.comSeattle

    Mote checks your result

    Press Run. Each row that matches the goal becomes a firefly in your lantern.

    Tables

    Harbor & Pine store data, ready to query.

    customers2,018 rows · 9 columns
    • customer_idinteger
    • first_namevarchar
    • last_namevarchar
    • emailvarchar
    • cityvarchar
    • statevarchar
    • signup_datedate
    • segmentvarchar
    • referral_sourcevarchar
    First 5 rows of customers
    customer_idfirst_namelast_nameemailcitystatesignup_datesegmentreferral_source
    1OwenHudsonowen.hudson@icloud.comSan FranciscoCA2022-06-02consumersearch
    2DouglasMendozadmendoza69@gmail.comAtlantaGA2022-06-02consumerNULL
    3HenryBrookshbrooks@lakesidecafe.comLos AngelesCA2022-06-04businessNULL
    4BrianGrahambgraham@bluecedarhomes.comSeattleWA2022-06-06businesspinterest
    5KyleJimenezkjimenez27@yahoo.comIndianapolisIN2022-06-07consumerNULL
    orders12,000 rows · 7 columns
    • order_idinteger
    • customer_idinteger
    • order_datetimestamp
    • statusvarchar
    • channelvarchar
    • shipping_feedecimal
    • coupon_codevarchar
    First 5 rows of orders
    order_idcustomer_idorder_datestatuschannelshipping_feecoupon_code
    10011252023-01-01 20:51:19completedweb0.00NULL
    10021562023-01-02 07:58:46completedweb0.00NULL
    1003222023-01-02 10:25:27completedmarketplace4.99WELCOME10
    1004482023-01-02 11:21:51completedmarketplace4.99WELCOME10
    1005822023-01-02 11:43:36completedweb0.00WELCOME10
    products120 rows · 8 columns
    • product_idinteger
    • namevarchar
    • categoryvarchar
    • subcategoryvarchar
    • unit_pricedecimal
    • unit_costdecimal
    • launched_ondate
    • is_activeboolean
    First 5 rows of products
    product_idnamecategorysubcategoryunit_priceunit_costlaunched_onis_active
    101Vale Velvet LoveseatFurnitureSofas1659.00NULL2023-09-11true
    102Alder Oak Coffee TableFurnitureTables919.00503.502024-05-16true
    103Orchard Rattan Dining ChairFurnitureChairs789.00429.872023-05-27true
    104Upland Oak BookcaseFurnitureStorage429.00214.702022-12-20true
    105Avery Leather Bed FrameFurnitureBeds449.00232.702021-08-31true
    order_items30,338 rows · 6 columns
    • order_item_idinteger
    • order_idinteger
    • product_idinteger
    • quantityinteger
    • unit_pricedecimal
    • discount_pctdecimal
    First 5 rows of order_items
    order_item_idorder_idproduct_idquantityunit_pricediscount_pct
    11001121931.990.00
    21001154311.990.00
    31002154411.990.00
    410021941149.000.00
    51002193219.990.00
    returns1,673 rows · 5 columns
    • return_idinteger
    • order_item_idinteger
    • returned_ondate
    • reasonvarchar
    • refund_amountdecimal
    First 5 rows of returns
    return_idorder_item_idreturned_onreasonrefund_amount
    1142023-01-10damaged83.69
    2422023-01-10wrong_item19.99
    31052023-01-14wrong_item10.99
    4242023-01-16changed_mind26.99
    51262023-01-16late20.99
    employees60 rows · 8 columns
    • employee_idinteger
    • first_namevarchar
    • last_namevarchar
    • departmentvarchar
    • titlevarchar
    • manager_idinteger
    • hire_datedate
    • salaryinteger
    First 5 rows of employees
    employee_idfirst_namelast_namedepartmenttitlemanager_idhire_datesalary
    1CatherineHaleExecutiveChief Executive OfficerNULL2016-03-01285000
    2RobertKimExecutiveChief Operating Officer12017-01-09235000
    3MeganCollinsSalesHead of Sales12018-04-16172000
    4ChloeGutierrezSalesAccount Executive32020-01-2172000
    5FrankBellSalesAccount Executive32023-05-2173000
    web_sessions40,000 rows · 7 columns
    • session_idinteger
    • customer_idinteger
    • started_attimestamp
    • devicevarchar
    • sourcevarchar
    • pages_viewedinteger
    • convertedboolean
    First 5 rows of web_sessions
    session_idcustomer_idstarted_atdevicesourcepages_viewedconverted
    1NULL2023-01-01 23:02:24mobilepaid1false
    2182023-01-01 15:07:49desktoppaid1false
    3NULL2023-01-01 16:55:46desktopdirect7false
    4NULL2023-01-01 12:43:28mobileorganic3false
    5NULL2023-01-01 13:06:21mobilesocial2false
    marketing_spend3,276 rows · 3 columns
    • spend_datedate
    • channelvarchar
    • amountdecimal
    First 5 rows of marketing_spend
    spend_datechannelamount
    2023-01-01paid492.99
    2023-01-01email37.38
    2023-01-01social200.53
    2023-01-02paid709.13
    2023-01-02email64.13

    The lesson

    An anti-join keeps the rows of one table that have no match in another. NOT EXISTS is the most readable and the safest way to write it.

    Recap: three anti-joins

    -- 1. NOT EXISTS
    WHERE NOT EXISTS (SELECT 1 FROM orders AS o WHERE o.customer_id = c.customer_id)
    
    -- 2. LEFT JOIN ... IS NULL
    LEFT JOIN orders AS o ON o.customer_id = c.customer_id
    WHERE o.order_id IS NULL
    
    -- 3. NOT IN
    WHERE c.customer_id NOT IN (SELECT customer_id FROM orders)

    All three answer “customers without orders” here. NOT EXISTS stops at the first match it finds and never duplicates rows. The LEFT JOIN version needs any extra condition on orders in its ON clause. NOT IN breaks if the subquery can return a NULL: x NOT IN (1, NULL) is never true, so the query returns nothing. orders.customer_id is never NULL, but many real columns are.

    The subquery is correlated: o.customer_id = c.customer_id ties it to the customer on the current outer row, so it is evaluated per customer rather than once.

    The SELECT 1 inside EXISTS is a convention. EXISTS only checks whether a row exists, so the selected value is never used.

    Where the condition goes

    The ticket says cancelled orders do not count as buying. That condition belongs inside the subquery: “there is no order that is completed”. Of the 297 customers who signed up from January to June 2025, 41 have no completed order. Four of those did place an order that was cancelled or is still pending, so a plain “no orders at all” check would have returned only 37 and missed them.

    Four of the 41 ids are above 2000. Those are the deliberate duplicate customer records in this dataset (same person, second sign-up), which never have orders. On the job, deduplicate before sending a campaign, or the same person gets two nudges.

    Common mistakes

    • Putting status = 'completed' in the outer WHERE. The outer query has no order columns; with a join, the filter would remove the very customers you want.
    • Using NOT IN on a column that can be NULL.

    In SQL Server

    NOT EXISTS is written the same way and is the recommended anti-join there too. Date literals such as '2025-07-01' compare correctly with a date column.

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