1. Lighthouse

Level 10 · Debug: customers reorder every two hours?

The request

From Megan Collins, Head of Sales

“I wanted to know how long customers wait before ordering again, by segment. This query says 0.1 days for both consumers and business accounts. Nobody reorders every two hours. The numbers look off. Can you fix it?”

Your goal

Fix the query. For each completed order, find the date of the same customer's next completed order (orders sorted by order_date, ties broken by order_id). Return one row per segment (from customers) with: segment, reorders (completed orders that have a next completed order from the same customer) and avg_days_to_next (average days between the calendar dates of an order and the customer's next one, rounded to 1).

  • Read from the customers tablenot done yet
  • Read from the orders tablenot done yet
  • Show exactly segment reorders avg_days_to_nextnot done yet

Your query

SQL

Loading the editor…

    ResultPreview of customers · press Run to see yours
    Preview of customers
    customer_idfirst_namelast_nameemailcity
    1OwenHudsonowen.hudson@icloud.comSan Francisco
    2DouglasMendozadmendoza69@gmail.comAtlanta
    3HenryBrookshbrooks@lakesidecafe.comLos Angeles
    4BrianGrahambgraham@bluecedarhomes.comSeattle

    Mote checks your result

    Press Run. Each row that matches the goal becomes a firefly in your lantern.

    Tables

    Harbor & Pine store data, ready to query.

    customers2,018 rows · 9 columns
    • customer_idinteger
    • first_namevarchar
    • last_namevarchar
    • emailvarchar
    • cityvarchar
    • statevarchar
    • signup_datedate
    • segmentvarchar
    • referral_sourcevarchar
    First 5 rows of customers
    customer_idfirst_namelast_nameemailcitystatesignup_datesegmentreferral_source
    1OwenHudsonowen.hudson@icloud.comSan FranciscoCA2022-06-02consumersearch
    2DouglasMendozadmendoza69@gmail.comAtlantaGA2022-06-02consumerNULL
    3HenryBrookshbrooks@lakesidecafe.comLos AngelesCA2022-06-04businessNULL
    4BrianGrahambgraham@bluecedarhomes.comSeattleWA2022-06-06businesspinterest
    5KyleJimenezkjimenez27@yahoo.comIndianapolisIN2022-06-07consumerNULL
    orders12,000 rows · 7 columns
    • order_idinteger
    • customer_idinteger
    • order_datetimestamp
    • statusvarchar
    • channelvarchar
    • shipping_feedecimal
    • coupon_codevarchar
    First 5 rows of orders
    order_idcustomer_idorder_datestatuschannelshipping_feecoupon_code
    10011252023-01-01 20:51:19completedweb0.00NULL
    10021562023-01-02 07:58:46completedweb0.00NULL
    1003222023-01-02 10:25:27completedmarketplace4.99WELCOME10
    1004482023-01-02 11:21:51completedmarketplace4.99WELCOME10
    1005822023-01-02 11:43:36completedweb0.00WELCOME10
    products120 rows · 8 columns
    • product_idinteger
    • namevarchar
    • categoryvarchar
    • subcategoryvarchar
    • unit_pricedecimal
    • unit_costdecimal
    • launched_ondate
    • is_activeboolean
    First 5 rows of products
    product_idnamecategorysubcategoryunit_priceunit_costlaunched_onis_active
    101Vale Velvet LoveseatFurnitureSofas1659.00NULL2023-09-11true
    102Alder Oak Coffee TableFurnitureTables919.00503.502024-05-16true
    103Orchard Rattan Dining ChairFurnitureChairs789.00429.872023-05-27true
    104Upland Oak BookcaseFurnitureStorage429.00214.702022-12-20true
    105Avery Leather Bed FrameFurnitureBeds449.00232.702021-08-31true
    order_items30,338 rows · 6 columns
    • order_item_idinteger
    • order_idinteger
    • product_idinteger
    • quantityinteger
    • unit_pricedecimal
    • discount_pctdecimal
    First 5 rows of order_items
    order_item_idorder_idproduct_idquantityunit_pricediscount_pct
    11001121931.990.00
    21001154311.990.00
    31002154411.990.00
    410021941149.000.00
    51002193219.990.00
    returns1,673 rows · 5 columns
    • return_idinteger
    • order_item_idinteger
    • returned_ondate
    • reasonvarchar
    • refund_amountdecimal
    First 5 rows of returns
    return_idorder_item_idreturned_onreasonrefund_amount
    1142023-01-10damaged83.69
    2422023-01-10wrong_item19.99
    31052023-01-14wrong_item10.99
    4242023-01-16changed_mind26.99
    51262023-01-16late20.99
    employees60 rows · 8 columns
    • employee_idinteger
    • first_namevarchar
    • last_namevarchar
    • departmentvarchar
    • titlevarchar
    • manager_idinteger
    • hire_datedate
    • salaryinteger
    First 5 rows of employees
    employee_idfirst_namelast_namedepartmenttitlemanager_idhire_datesalary
    1CatherineHaleExecutiveChief Executive OfficerNULL2016-03-01285000
    2RobertKimExecutiveChief Operating Officer12017-01-09235000
    3MeganCollinsSalesHead of Sales12018-04-16172000
    4ChloeGutierrezSalesAccount Executive32020-01-2172000
    5FrankBellSalesAccount Executive32023-05-2173000
    web_sessions40,000 rows · 7 columns
    • session_idinteger
    • customer_idinteger
    • started_attimestamp
    • devicevarchar
    • sourcevarchar
    • pages_viewedinteger
    • convertedboolean
    First 5 rows of web_sessions
    session_idcustomer_idstarted_atdevicesourcepages_viewedconverted
    1NULL2023-01-01 23:02:24mobilepaid1false
    2182023-01-01 15:07:49desktoppaid1false
    3NULL2023-01-01 16:55:46desktopdirect7false
    4NULL2023-01-01 12:43:28mobileorganic3false
    5NULL2023-01-01 13:06:21mobilesocial2false
    marketing_spend3,276 rows · 3 columns
    • spend_datedate
    • channelvarchar
    • amountdecimal
    First 5 rows of marketing_spend
    spend_datechannelamount
    2023-01-01paid492.99
    2023-01-01email37.38
    2023-01-01social200.53
    2023-01-02paid709.13
    2023-01-02email64.13

    The lesson

    LAG looks at the previous row and LEAD at the next one. Both are only meaningful when “previous” and “next” stay inside the right group.

    Spotting the bug

    Run the gaps CTE on its own and look at a few rows in order: neighbouring rows belong to different customers. Without PARTITION BY, the window is the whole table sorted by time, so LEAD returns the date of the next order anyone placed. With about 10,800 completed orders over three years, that is usually the same day, hence the 0.1-day average.

    Two signs give it away: a gap that is physically implausible, and a “has a next order” count that is almost every order. Only one order in the whole table has no successor in the starter’s window, while in reality each customer’s last order has none.

    LAG and LEAD together

    SELECT order_id,
           CAST(order_date AS DATE) AS order_day,
           LAG(CAST(order_date AS DATE)) OVER w AS prev_day,
           LEAD(CAST(order_date AS DATE)) OVER w AS next_day
    FROM orders
    WHERE status = 'completed' AND customer_id = 125
    WINDOW w AS (PARTITION BY customer_id ORDER BY order_date, order_id);

    For customer 125 this lists eight completed orders, from 2023-01-01 to 2025-04-20. The gaps range from 2 days (November 30 to December 2, 2024, around Black Friday) to almost 11 months, which is why an average over many customers is more useful than any single gap. Checking one customer like this, with the partition in place, is the fastest way to see whether a window behaves before you aggregate it.

    Same window, two directions: LAG answers “how long since the last order”, LEAD “how long until the next one”. The named WINDOW clause avoids repeating the definition. On the first order prev_day is NULL, on the last one next_day is NULL.

    Common mistakes

    • No PARTITION BY on a per-entity window.
    • Subtracting timestamps instead of dates: you get an interval with hours, not whole days.
    • Filtering the period before the window. Restricting to 2025 first hides a December 2024 order that was a customer’s real previous order.

    In SQL Server

    LEAD and LAG are written the same way. For day differences use DATEDIFF(day, order_day, next_order_day); subtracting two dates directly does not work there. The WINDOW clause exists only from SQL Server 2022.

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