1. Lighthouse

Level 6 · 2025 refunds by category

The request

From Rachel Adams, Customer Support Lead

“I'm planning next year's returns desk staffing. For everything returned in 2025, which product categories cost us the most in refunds, and how big is a typical refund in each?”

Your goal

Join returns to order_items (on order_item_id) and order_items to products (on product_id). For returns with returned_on in 2025, return one row per category with: category, returns (number of returns), total_refund (sum of refund_amount, rounded to 2) and avg_refund (average refund_amount, rounded to 2). Sort by total_refund descending.

  • Read from the products tablenot done yet
  • Read from the order_items tablenot done yet
  • Show exactly category returns total_refund avg_refundnot done yet

Your query

SQL

Loading the editor…

    ResultPreview of products · press Run to see yours
    Preview of products
    product_idnamecategorysubcategoryunit_price
    101Vale Velvet LoveseatFurnitureSofas1659.00
    102Alder Oak Coffee TableFurnitureTables919.00
    103Orchard Rattan Dining ChairFurnitureChairs789.00
    104Upland Oak BookcaseFurnitureStorage429.00

    Mote checks your result

    Press Run. Each row that matches the goal becomes a firefly in your lantern.

    Tables

    Harbor & Pine store data, ready to query.

    products120 rows · 8 columns
    • product_idinteger
    • namevarchar
    • categoryvarchar
    • subcategoryvarchar
    • unit_pricedecimal
    • unit_costdecimal
    • launched_ondate
    • is_activeboolean
    First 5 rows of products
    product_idnamecategorysubcategoryunit_priceunit_costlaunched_onis_active
    101Vale Velvet LoveseatFurnitureSofas1659.00NULL2023-09-11true
    102Alder Oak Coffee TableFurnitureTables919.00503.502024-05-16true
    103Orchard Rattan Dining ChairFurnitureChairs789.00429.872023-05-27true
    104Upland Oak BookcaseFurnitureStorage429.00214.702022-12-20true
    105Avery Leather Bed FrameFurnitureBeds449.00232.702021-08-31true
    order_items30,338 rows · 6 columns
    • order_item_idinteger
    • order_idinteger
    • product_idinteger
    • quantityinteger
    • unit_pricedecimal
    • discount_pctdecimal
    First 5 rows of order_items
    order_item_idorder_idproduct_idquantityunit_pricediscount_pct
    11001121931.990.00
    21001154311.990.00
    31002154411.990.00
    410021941149.000.00
    51002193219.990.00
    returns1,673 rows · 5 columns
    • return_idinteger
    • order_item_idinteger
    • returned_ondate
    • reasonvarchar
    • refund_amountdecimal
    First 5 rows of returns
    return_idorder_item_idreturned_onreasonrefund_amount
    1142023-01-10damaged83.69
    2422023-01-10wrong_item19.99
    31052023-01-14wrong_item10.99
    4242023-01-16changed_mind26.99
    51262023-01-16late20.99
    customers2,018 rows · 9 columns
    • customer_idinteger
    • first_namevarchar
    • last_namevarchar
    • emailvarchar
    • cityvarchar
    • statevarchar
    • signup_datedate
    • segmentvarchar
    • referral_sourcevarchar
    First 5 rows of customers
    customer_idfirst_namelast_nameemailcitystatesignup_datesegmentreferral_source
    1OwenHudsonowen.hudson@icloud.comSan FranciscoCA2022-06-02consumersearch
    2DouglasMendozadmendoza69@gmail.comAtlantaGA2022-06-02consumerNULL
    3HenryBrookshbrooks@lakesidecafe.comLos AngelesCA2022-06-04businessNULL
    4BrianGrahambgraham@bluecedarhomes.comSeattleWA2022-06-06businesspinterest
    5KyleJimenezkjimenez27@yahoo.comIndianapolisIN2022-06-07consumerNULL
    orders12,000 rows · 7 columns
    • order_idinteger
    • customer_idinteger
    • order_datetimestamp
    • statusvarchar
    • channelvarchar
    • shipping_feedecimal
    • coupon_codevarchar
    First 5 rows of orders
    order_idcustomer_idorder_datestatuschannelshipping_feecoupon_code
    10011252023-01-01 20:51:19completedweb0.00NULL
    10021562023-01-02 07:58:46completedweb0.00NULL
    1003222023-01-02 10:25:27completedmarketplace4.99WELCOME10
    1004482023-01-02 11:21:51completedmarketplace4.99WELCOME10
    1005822023-01-02 11:43:36completedweb0.00WELCOME10
    employees60 rows · 8 columns
    • employee_idinteger
    • first_namevarchar
    • last_namevarchar
    • departmentvarchar
    • titlevarchar
    • manager_idinteger
    • hire_datedate
    • salaryinteger
    First 5 rows of employees
    employee_idfirst_namelast_namedepartmenttitlemanager_idhire_datesalary
    1CatherineHaleExecutiveChief Executive OfficerNULL2016-03-01285000
    2RobertKimExecutiveChief Operating Officer12017-01-09235000
    3MeganCollinsSalesHead of Sales12018-04-16172000
    4ChloeGutierrezSalesAccount Executive32020-01-2172000
    5FrankBellSalesAccount Executive32023-05-2173000
    web_sessions40,000 rows · 7 columns
    • session_idinteger
    • customer_idinteger
    • started_attimestamp
    • devicevarchar
    • sourcevarchar
    • pages_viewedinteger
    • convertedboolean
    First 5 rows of web_sessions
    session_idcustomer_idstarted_atdevicesourcepages_viewedconverted
    1NULL2023-01-01 23:02:24mobilepaid1false
    2182023-01-01 15:07:49desktoppaid1false
    3NULL2023-01-01 16:55:46desktopdirect7false
    4NULL2023-01-01 12:43:28mobileorganic3false
    5NULL2023-01-01 13:06:21mobilesocial2false
    marketing_spend3,276 rows · 3 columns
    • spend_datedate
    • channelvarchar
    • amountdecimal
    First 5 rows of marketing_spend
    spend_datechannelamount
    2023-01-01paid492.99
    2023-01-01email37.38
    2023-01-01social200.53
    2023-01-02paid709.13
    2023-01-02email64.13

    The lesson

    Many questions need more than two tables. Here the return knows its order line, the order line knows its product, and only the product knows its category. You walk the chain one join at a time.

    Chaining joins

    Each JOIN adds one table using a key it shares with a table already in the query:

    SELECT o.channel,
           COUNT(*) AS returns,
           ROUND(SUM(r.refund_amount), 2) AS refunded
    FROM returns AS r
    JOIN order_items AS i ON i.order_item_id = r.order_item_id
    JOIN orders AS o ON o.order_id = i.order_id
    WHERE r.returned_on >= '2025-01-01'
    GROUP BY o.channel
    ORDER BY returns DESC;

    This walks from returns to the order line, then to the order, and reports 2025 returns per channel: web 289, app 286 and marketplace 84. Your ticket takes the other branch, from the order line to products.

    Before grouping, ask what one row means after the joins. A return matches one order line and a line has one product, so each return is still one row. That is why COUNT(*) counts returns here. Joining in the other direction, from a product to its many lines, would multiply rows instead.

    Notice also that the date filter is on returned_on, the date the money went back, not the order date. A return processed in January 2025 for a December 2024 order is a 2025 refund.

    A quick sanity check after any chain of joins: count the rows before grouping and compare with the table whose grain you want. Here the joined rows for 2025 number 659, the same as the 2025 rows in returns, so no row was lost or doubled along the way.

    Common mistakes

    • Skipping the bridge. There is no column linking returns to products directly, so the path has to go through order_items.
    • Wrong date column. Filtering on the order date answers a different question.
    • Sorting by the wrong number. Decor has the most 2025 returns (179) but an average refund of only $100.82, while Furniture has 35 returns averaging $994.22. Sort by total_refund, not by returns.

    In SQL Server

    The joins are identical. Only the date literal style differs if you prefer typed values: WHERE r.returned_on >= '20250101' AND r.returned_on < '20260101' works in SQL Server, and '2025-01-01' works too for a date column.

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